Business Process Automation (BPA) also known as digital transformation, enables organisations to uncover and control complex business processes and workflows usually through advanced technologies providing real-time insight for enterprise-wide visibility and control.
Employee onboarding often entails a checklist of time-consuming administrative duties, which leaves space for human mistakes and compliance issues. This adds to the burden of not just the human resources department, but also the information technology department. By removing the need for human intervention, business process automation accelerates the employee onboarding process, saving time and resources. For instance, businesses may automate the process of promoting user accounts using directory services such as Active Directory, adding accounts to suitable new groups, adjusting security settings, and then updating information in a database such as SQLServer.
Transferring files between directories and apps may be tedious and prone to human mistakes. As a consequence, the majority of enterprises optimise their file transfers by automating them using batch scripts or file transfer management solutions. As a consequence, controlled file transfer procedures and software are often handled independently of the wider automation system, adding complexity to regular business activities. By aggregating MFT functions into a single solution, business process automation software removes this complexity. Additionally, BPA fosters safe data mobility and file sharing across end-to-end processes, as well as the use of secure file transfer protocols (including SFTP and FTPS).
BPA provides end-to-end processes between automation software and enterprise resource planning (ERP) systems without the need to spend unnecessary time, money, and resources manually scripting connectors between applications and infrastructure. More crucially, the seamless integration of applications, databases, and computational resources reduces idle time, allowing for rapid access to essential data and insights.
Administration, help desk teams, and information technology professionals typically provide assistance for back-office tasks. BPA automates end-to-end workflows between commonly used back-office applications and cloud-based infrastructures, enabling help desk teams and business users to quickly access the real-time data they need to complete daily operations such as invoicing, purchase orders, expense reports, approval processes, customer support, and data entry.